Bob Prunty, Inver Grove Heights

“We have been very satisfied with our interaction regarding One Hour Heating. The furnace quit on the 11th of March (Fri.) and Nick Carlson came out after hours. He knew the company did not have a part (Heat Inducer motor) at the time. We appreciated his honesty, and he connected us with Jake Marthaler to share furnace / air conditioner options on Saturday. He was very thorough and allowed us to make the decision about total replacement (ha!ha!). On Monday Rick Frascht came out and began the replacement and installation. He was very thorough , patient (I asked many questions), and very efficient. He had some brief help from Jeremy (did some pipe work), but did most of it himself. We were quite impressed from the removal, installation, and clean-up (those little yellow boot covers kept everything clean). Because there was snow everywhere, the air conditioning is being done at a later time.

Review by: Bob Prunty      Source: Photo Review      Brand: One Hour

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