Privacy Policy

Last Updated: 12/30/24

At On Time Service Pros, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, including through our website, https://ontimeservicepros.com.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, address, and other details you provide when you schedule a service or contact us.
  • Usage Data: Information on how you use our website, such as IP addresses, browser types, and pages visited.
  • Communications Data: Details from any correspondence with us, including emails and SMS messages.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and managing our services.
  • Communicating with you regarding appointments, updates, and promotions (with your consent).
  • Improving our website and user experience.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Specifically, any phone numbers or opt-in data provided will not be shared with third parties for their marketing purposes.

4. SMS Messaging and Consent

By providing your phone number, you consent to receive SMS messages, including appointment reminders and promotions. Message and data rates may apply. You may opt out of receiving SMS messages by replying “STOP.”

5. Data Security

We implement robust security measures to protect your information. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at CustomerService@OnTimeServicePros.com or call 651-300-2928 for assistance.

7. Changes to This Policy

We may update this Privacy Policy periodically. Please check this page for updates.

For questions or concerns, contact us at CustomerService@OnTimeServicePros.com or 651-300-2928.