On Time Service Pros Careers

Do You Value Professionalism and Punctuality?

Do you want to work with the best pros in the plumbing, electric, or heating and cooling industry?

Then you could be a candidate for On Time Service Pros.

If you are an individual who values a rewarding career as a plumber, electrician, or HVAC contractor in the Rosemount area, and would like your customers to be genuinely satisfied, you may be a match for our team.

We are an Equal Opportunity Employer and we will not discriminate against employees or applicants for employment on any illegally recognized basis. Employees of On Time Service Pros are expected to adhere to a standard of conduct and safety.

View all Positions Available:



We are a family-owned residential Heating, Cooling, Plumbing, and Electrical Company that is based out of Hastings, MN. We’ve been in business since 1945 and are dedicated to providing exceptional customer service!

We are currently in need of 2 experienced Plumbers to join our team. We offer competitive pay, health benefits, vision and dental packages, a 401(k) with company match, company vehicle, cell phone, and I-pad provided to take home, paid vacation, paid holidays and so much more! We have food trucks, golf outings, annual Christmas parties, and lots of friendly competitions throughout the year.

The experienced Plumber will apply their technical skills and knowledge in performing diagnostic, service, and installation of plumbing in residential and light commercial environments in the south metro area and ensure that work is performed in accordance with relevant codes. Responsibilities include assemble, install, or repair pipes, fittings, or fixtures of heating, water, or drainage systems in accordance with plumbing code specifications.

We encourage experienced professionals that are looking for year round work to apply today.

To apply, please submit email to:kmarshall@ontimeservicepros.com


Looking for a person in the Hastings area skilled in performing electrical installations and maintenance in residential homes.

Ability to troubleshoot

Ability to install Electrical Panels, & Light Fixtures

Operate Service Truck

Good understanding of the code

Communicate effectively with customers, manager, and dispatchers.

Must have valid driver’s license

Benefits of this Hastings electrician job:

  • Regular work hours and consistent year-round work!
  • Competitive pay
  • Comprehensive benefits package, dental, vision, 401K
  • Paid Time Off /Paid Holidays
  • To apply, please submit email to:kmarshall@ontimeservicepros.com

We are an equal opportunity employer.


We are currently looking for an HVAC Service Technician in the Hastings area who will be responsible for diagnosing and repairing residential HVAC systems.  We offer year-round full-time work.

We are looking for a qualified service technician with exceptional people skills. Must be a self-starter.

Primary Job Responsibilities

PM, troubleshoot, diagnose, and repair HVAC systems.

Must be professional, courteous, and respectful to customers as well as fellow employees.

Communicate effectively with customers, manager, and dispatchers.

Complete work in a safe, timely, neat, and professional manner.

We offer vehicle, tools, hourly wages, health insurance, paid vacation, and paid holidays.

Must have valid driver’s license.

Must have field experience.

Benefits of working with us:

  • Regular work hours and consistent year-round work!
  • Competitive pay
  • Comprehensive benefits package, dental, vision, 401K
  • Paid Time Off /Paid Holidays

To apply for work as a Hastings HVAC technician, please submit email to: kmarshall@ontimeservicepros.com

We are an equal opportunity employer.

Drain Technician

We are a family owned, residential Heating, Cooling, Plumbing, and Electrical company that’s been in business since 1945. Due to growth, our main office just relocated to a larger building in Rosemount, MN in March of 2022. Our company has grown 19% within the last year to now 95 employees, and the demand is not stopping anytime soon!

We’re searching for Residential Sewer Drain Cleaners to work Sunday through Thursday. At least 1 year of experience is required. Must be willing to work independently, communicate effectively with customers, and have a positive attitude.

Responsibilities include: Inspecting, clearing, and cleaning of residential floor drains, sinks, tubs, toilets, and urinals.


Starting pay is 25.00-30.00 per hour based on experience.


Full benefit package (Medical, Dental, and Vision)


Paid vacation time

Company vehicle

Opportunity for Commission and Bonuses

Salary Description
25.00-30.00 hourly
Customer Service Representative

We’re On Time Service Pros, a three-part company consisting of On Time Service Pros: the guys and gals you call in Rosemount, Minnesota and the surrounding areas when you’re fed up with subpar home comfort service. In a nutshell: We’re a fan of old-school customer service when it comes to heating, cooling, plumbing and electrical needs in the Southeast Metro. We treat you like customers were treated long ago: when customer service was less about saying “I’m sorry” and more about saying, “My pleasure.” See how we’ll treat you special.

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customers may face with accuracy and efficiency.


Qualifications and Skills

Strong phone contact handling skills and active listening

Excellent communication skills

Ability to multi-task, prioritize, and manage time effectively

High school degree

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to listen. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer concerns. We pride ourselves in being a customer service company that aids with Heating, Cooling Plumbing and Electrical repairs.


Responsibilities and Duties

Manage incoming calls

Outbound calling to our club members to meet call goals

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information

Meet personal/customer service team sales targets and call handling quotas

Handle customer concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers



Accrued Paid Time Off

Comprehensive benefit package

Holiday Pay

Health Dental and Vision Coverage

401k retirement plan

Long and Short Term Disability

Life Insurance

Shift: Monday through Friday from 9:30am-6pm.

Salary Description
$22 – $25 /hour
Hybrid work schedule is available after 6-month training period.

Apply Now

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On Time Service Pros